Step 1: Questionnaire

The process begins with a structured questionnaire built around seven critical pillars of business success:

• Leadership
• Planning
• Information
• Customers
• People
• Operations
• Business Outcomes

Each pillar contains clear, practical questions designed to evaluate how your organisation functions today. By answering honestly, leaders gain a complete snapshot of strengths and gaps across the company.

Step 2: Scoring

Your responses are scored using a scale of 1 to 6.

These scores go beyond numbers—they reflect the maturity of your organisation. A higher score means practices are not just functioning but are embedded, consistent, and future-ready.

Step 3: Interpretation & Action

Once scoring is complete, BizCheck Navigator doesn’t leave you with data alone. Results are interpreted into three maturity levels:

• Critical – Weak systems and high risk, requiring urgent attention
• Developing – Partial systems in place, but improvement is needed for stability
• Mature – Strong, consistent systems that drive long-term sustainability

For each pillar and maturity stage, BizCheck Navigator provides practical improvement actions. These recommendations act as a roadmap, showing you what steps to take to move forward with confidence.